PhotoVoice Training Terms and Conditions

Course Places

Courses will contain a maximum of twelve (12) participants for the in-person training and nine (9) for the online training. PhotoVoice restricts attendees from the same organisation to a maximum of three to ensure that the curriculum can address multiple perspectives and project ideas.

Cancellation

PhotoVoice reserves the right to cancel courses and change workshop dates at any time without liability; in this event you can transfer your booking to another date or receive a full refund of the fee paid. PhotoVoice cannot refund any travel or accommodation expenses.

If you have to cancel your place but have found someone to replace you, no cancellation fees will be charged.

The following charges will apply if you wish to cancel or are unable to attend:

  • More than 4 weeks prior to the event – 25%
  • 4 -2 weeks prior to the event – 50%
  • 2 weeks – 100%
  • Non attendance on the day – 100%

If you wish to transfer to another date no charge will apply up to 4 weeks prior to that date. However, this cannot guarantee that a future course will be scheduled at any specific time, and your place will be transferred to the next eligible course. Please note if you transfer your place to a subsequent date, you cannot receive a refund if you cancel the new date.

PhotoVoice has the right to refuse service to its training courses. In this instance, a full refund will be provided.

Payment

Payment should be made in advance using our online booking system. The payee contact details will be used to create an account with PhotoVoice which will enable access to course content and online materials. This cannot be transferred to another person unless the booking has been made on behalf of a third party, in which case a new account will be set up in that person’s name once details are provided.

In instances where multiple course places have been booked, individual accounts will be required to access the online content. This will be arranged by PhotoVoice in advance of the course.

It is not possible to pay for course places via invoice unless in exceptional circumstances and with specific permission given. If a request to pay by invoice is accepted by PhotoVoice, payment will need to be made in full in advance of the course commencing. Late payment penalties will be incurred in the event that an invoice isn’t paid. These are:

  • 10% additional if paid late
  • 20% if over 30 days late
  • 50% if over 45 days late

An additional £25 fee will be added to any late payment invoices to cover administrative costs.

All payments will be paid in GBP.

Supporter Scheme Discounted Places

Prior to 8th February 2026, PhotoVoice offered its Supporters a discount on its training courses. This has now been discontinued.

The specific terms and conditions of those purchasing training places prior to its discontinuation (and which remain in force for training course places purchased before this date) were as follows:

By becoming a PhotoVoice Supporter, course attendees are entitled to a discount, as well as access to online resources for a period of 12 months, which can be extended annually. These discounts are automatically applied to training places when Supporters are signed in, and are non-transferable. Supporter scheme enrolment is for individuals and/or students only, and proof of eligibility may be required. PhotoVoice Supporters who have signed up as an individual cannot subsequently use their discounts for course places paid for by institutions. Proof of discount eligibility may be required, and in the event that a discounted place has been purchased which does not meet the eligibility criteria, the difference in price will need to be covered prior to the course commencing, with cancellation policies remaining in effect.

Institutions and organisations paying for course places cannot access discounts, and can only book non-discounted places. Discounted course places cannot be paid for by institutions or organisations on behalf of supporters. Supporter Scheme discounts offer a heavily subsidised lower price training fee which can only be accessed by those who are eligible, for attendees who are without the financial support of an institution.

Course access

Each PhotoVoice online training course is set up as a unique instance, independent of each other. Attendees are enrolled onto a specific instance which corresponds to the course they have booked. It is not possible to be added to another course instance, or once enrolled, transfer registration to another email address, even if owned by the same attendee.

Training attendees are able to access the contents of the course for a period of two months after the course has been completed. After, the content specific to their course will be deleted.

Collaborative materials developed during the course will be made available to all attendees and shared via email within six months of the course completing, and once the course end date has passed. They will not be available online.

Any other resources or materials provided during the training which are not downloaded within the two month course expiry period will not be available. It is not possible to retrieve course materials once course access has expired, and it is not possible to send attendees any materials provided during the course outside of their availability as downloadable resources during the course itself.

Access to the course and any related materials cannot be transferred to any other user or email address after attendance of the course has been completed.

Some resources are made available as downloadable PDFs during the course. These materials will be password protected, with the password linked to the registration email of the attendee. It is not possible to transfer, change or remove this email restriction. If passwords are not retained by attendees, PhotoVoice cannot provide them.

Uploading materials

In some instances, materials uploaded to the PhotoVoice Connect system will be made available to others on the course (such as during photo sharing sessions). All copyright for content remains with the individual training attendee. Other than to those attending the course, no materials uploaded by attendees will be shared by PhotoVoice without the written permission of the individual attendee. As stated above, content uploaded to PhotoVoice Connect which specifically relates to the course (including images, captions, and comments) will remain available for a period of three months for all attendees after the course has been completed, after which point they will be deleted, and it will not be possible to retrieve them.

Online engagement

PhotoVoice Connect offers message forums which are not course specific. These are linked to individual accounts, and available to all supporters and course attendees logged into the PhotoVoice Connect system. Content posted here will not be deleted after a six month period, though individuals will have control over deleting their own posts and uploaded content.

Online resources

PhotoVoice supporters receive access to online resources available in the resource library for the duration of their enrolment on the PhotoVoice supporter scheme. These materials are available as PDFs. These materials are the copyright of PhotoVoice and should not be copied, shared or transferred, and are for personal use only. Some materials contain digital watermarks or other restrictions to ensure that they are not transferred beyond the individual authorised to receive them. It is not possible to remove these restrictions or recover passwords, which may be specific to the course or individual. Materials specifically related to the training course are only available to those who have attended the course, and will only be available as part of the course curriculum. Once the course has expired, it will not be possible for attendees to access materials related to the course.

Copyright and intellectual property

All course content provided by PhotoVoice remains the property of PhotoVoice, and cannot be shared without express written permission. Attendance on training courses should not be seen to transfer ownership of this content. The course provides information which enables practitioners to run their own activity using participatory photography. However, the materials shared by PhotoVoice should not be used in these activities without written permission, and are provided for the attendees of the course only.

When referencing any materials or content generated provided during this training course, it should be clear that it originates from PhotoVoice. Specific aspects of our methodology are proprietary, and can be cited by referring to the Photiculate Methodology.

By attending this training you agree that PhotoVoice’s intellectual property and copyright remains with PhotoVoice and shall not be transferred to you or any institution or organisation paying for your attendance, regardless of any supplier terms and conditions set out by your institution or organisation.

Evaluation

Evaluation and receiving feedback is an important part of gaining insights into the effectiveness of our courses, and how they can be improved. By attending this course, you agree to complete a short evaluation form once the course has finished.

Once submitted, you will receive a certificate confirming that all modules have been completed, and you have successfully attended the training course. These certificates will not be issued without the evaluation module being completed, and you will not be considered to have finished the course.

Credit and attribution

By completing the course, attendees are not entitled to describe themselves as PhotoVoice facilitators, and any projects or activities which result from the workshops are the responsibility of the individual organisations and facilitators running them. PhotoVoice cannot be held responsible for any activities which take place by those attending the course.

Projects and activities cannot be described as PhotoVoice projects, as the word photovoice is protected by trademark. This is to avoid confusion with our work. We encourage organisations and individuals to describe their activities as involving participatory photography, as this is the basis of the training provided.

Individuals who have completed the course are free to state that they have completed a training course in participatory photography delivered by PhotoVoice. Certificates will be issued to attendees who successfully complete all the modules of the training course.

PhotoVoice’s training courses are designed to support individuals or organisations wishing to deliver a project or activity using participatory photography, or to understand more about the methodology. By signing up to these terms and conditions, attendees are confirming that they will not set up or engage with activities which directly act in competition with PhotoVoice, either as an individual, as part of an organisation either in existence or intended to be established. As PhotoVoice works worldwide, this is not limited by operating outside of the UK.

These terms and conditions may be subject to amendment by PhotoVoice at any time.

By booking on to the course, you agree to these terms and conditions, and agree to abide by them, regardless of whether any institutional policies or practices may have different terms and conditions.

Updated 24th June 2026